Ok8 is committed to protecting every member's privacy. This document explains transparently and responsibly how we collect, use, store and protect your personal data.
All your personal data and financial transactions are protected with 256-bit SSL encryption — the same highest-grade security standard used by leading financial institutions worldwide.
Your data is stored in high-security, multi-layered data centres with strict access controls. ok8 servers are equipped with 24/7 monitoring and automatic backups to keep your data safe at all times.
Ok8 has never and will never sell, rent or share your personal data with third parties for marketing purposes. Your data belongs entirely to you and is used only for the stated purposes.
Ok8's KYC process uses secure identity verification technology. Uploaded documents are fully encrypted and accessible only by authorised compliance personnel.
Ok8 uses cookies to improve your experience. You can manage your cookie preferences at any time through your browser settings. We respect every choice you make.
Ok8 fully complies with the Personal Data Protection Act 2010 (PDPA) of Malaysia and relevant international data protection standards, ensuring your rights as a data subject are always protected.
Welcome to the ok8 Privacy Policy. This document is the official statement by ok8 on how we collect, process, store and protect your personal data when you use our platform — including the ok8.bz website and the ok8 mobile app.
Ok8 values the privacy of every member and visitor to our platform. We believe transparency is the foundation of trust. This Privacy Policy is therefore written in plain, easy-to-understand language — not just heavy legal jargon — so you truly know what happens with your information.
By registering an account, accessing, or using any part of the ok8 platform, you agree to the terms of this Privacy Policy. This Policy should be read together with Terms and Conditions ok8, which forms the entire agreement between you and ok8.
This Privacy Policy applies to all users of the ok8 platform, including visitors without an account, registered members, VIP members, and users of the ok8 mobile app in Malaysia.
Ok8 only collects data that is strictly necessary to provide you with the best possible service. We do not collect excessive data or data unrelated to the purposes of our service.
In certain cases, ok8 may receive data about you from trusted third parties, such as payment service providers (to verify transactions) and identity verification agencies (for KYC purposes). All data received from third-party sources is processed to the same high security standards.
| Data Category | Example | Primary Purpose |
|---|---|---|
| Identity | Name, MyKad, date of birth | Registration & KYC |
| Relationship | Email, phone number | Communication & Security |
| Financial | Bank account, transaction records | Deposits, withdrawals & AML |
| Technical | IP, device, browser | Security & Analytics |
| Usage | Game history, clicks | Service improvement |
Ok8 uses your personal data solely for the following purposes. We do not process your data for any other purpose without first obtaining your consent.
Ok8 will only send you marketing communications if you have consented to receive them during registration or through your account settings. You may withdraw this consent at any time by updating your notification preferences in your account.
Ok8 never uses your data to build profiles that could discriminate against you or be used for purposes contrary to your interests.
Ok8 does not sell, rent or trade your personal data to any third party. However, there are limited situations where your data may be shared with certain parties for legitimate purposes:
Ok8 works with carefully selected third-party service providers to help us operate the platform. These include payment service providers (FPX, DuitNow, Touch 'n Go), gaming software suppliers, and cloud service providers. All third parties are bound by strict confidentiality agreements and may only process your data in accordance with ok8's instructions.
Ok8 may disclose your data to government authorities or law enforcement bodies when required by Malaysian law, court order or direction from a legitimate regulatory body. ok8 will always endeavour to notify you of such requests unless prohibited by law.
In the event of a merger, acquisition, or sale of ok8 assets, user data may be transferred as part of that transaction. In such situations, ok8 will ensure that the receiving party is bound by equivalent or higher data protection obligations.
Ok8 never shares your sensitive financial information — including full bank account details or payment card information — with any third party without absolute technical necessity and full safeguards in place.
Ok8 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction or accidental disclosure.
Ok8 retains your personal data for as long as necessary to fulfil the purpose for which it was collected, including to meet legal, accounting or reporting requirements. Generally, active account data is retained for the duration of active membership plus 7 years after account closure, in line with Malaysian legal requirements.
In the event of a data breach affecting your data, ok8 will notify you and the relevant authorities within the timeframe required by applicable law. We have tested incident response procedures in place to minimise the impact of any security incident.
While ok8 implements best-in-class security measures, no system in the world can guarantee 100% absolute security. You also play an important role by keeping your account password confidential.
Ok8 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can manage and delete cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of the ok8 platform. For guidance on managing cookies in your browser, refer to your browser's help documentation.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection principles, you have the following rights regarding your personal data held by ok8:
You have the right to request a copy of the personal data we hold about you at any time.
You have the right to request correction of inaccurate or incomplete data within a reasonable timeframe.
You may request the deletion of your personal data, subject to applicable legal requirements.
You have the right to object to the processing of your data for direct marketing purposes at any time.
You may request your data in a structured, machine-readable format for transfer to another provider.
You may request that ok8 restrict the processing of your data in certain situations while a dispute is being resolved.
To exercise any of the above rights, contact the ok8 privacy team via live chat on our platform or mobile app. ok8 will process your request within 30 business days.
The ok8 platform is intended solely for individuals aged 21 and above. ok8 does not knowingly collect or process personal data from minors. Should we discover that we have collected personal data from someone under the age of 21, we will take immediate steps to delete that data and close the relevant account.
If you become aware that someone under the age of 21 has registered on the ok8 platform, please contact our support team immediately so we can take the appropriate action.
Ok8 enforces a strict age verification process during registration. Any individual who attempts to register using false information to bypass the age requirement will face appropriate action, including reporting to the relevant authorities.
In the course of its operations, ok8 may transfer your personal data to servers or service providers located outside Malaysia. Any such data transfer is carried out with adequate safeguards, including data processing agreements that comply with recognised international standards.
Ok8 ensures that all cross-border data transfers are subject to lawful transfer mechanisms under applicable data protection laws. ok8 only transfers data to countries or regions that provide a level of data protection equivalent to or higher than that of Malaysia.
Wherever your data is processed or stored, ok8 ensures the same high standards of security and privacy are fully upheld across all locations.
Ok8 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new technologies, legal requirements or other operational reasons. Any material changes will be communicated to you via in-platform notification or email at least 14 days before taking effect.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. The "Last updated" date at the top of this document indicates when this Privacy Policy was last revised.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way we handle your personal data, please contact the ok8 privacy team via:
Ok8 is committed to responding to all privacy-related enquiries within 3 business days and resolving any issues within 30 business days.
Your privacy is our priority. ok8 is committed to managing your data responsibly, transparently, and with full respect for your rights as a user of our platform.
Ok8 puts your security and privacy first at every step. Over 500,000 members have trusted our platform. Register today and enjoy a safe, fair and enjoyable gaming experience.